Privacy Policy

Cugnetto Psychology (“we”, “us”, “our”) respects your privacy and is committed to protecting your Personal Information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://drmarilyncugnetto.com/) or engage with our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Cugnetto Psychology is operated by Dr Marilyn Cugnetto.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details provided at the end of this policy.

2. What Personal Information We Collect

We may collect Personal Information that is reasonably necessary for providing our services and operating our business, including:

• your name;
• email address;
• phone number;
• information submitted through website contact forms;
• appointment or booking details;
• correspondence or communications with us; and
• technical information such as IP address, browser type, website activity, and pages visited.

Where relevant and with your consent, we may also collect Sensitive Information you voluntarily provide, including information relating to your health or personal circumstances.

3. How We Collect Personal Information

We may collect Personal Information directly from you when you:

• complete forms on our website;
• contact us by email or phone;
• subscribe to updates or newsletters;
• make a booking or enquiry; or
• otherwise communicate or interact with us.

Some technical information may also be collected automatically through cookies, analytics tools, and website technologies.

4. Why We Collect Your Information

We collect and use Personal Information to:

• respond to enquiries and communications;
• manage appointments and bookings;
• improve our website and services;
• send updates or communications you have agreed to receive;
• comply with legal and professional obligations; and
• help maintain the safety, security, and functionality of our website and business.

We only collect and use Personal Information where it is reasonably necessary for our activities or otherwise permitted by law.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to help improve your experience and better understand how visitors use the website.

Cookies are small files stored on your device. You can usually adjust your browser settings to refuse cookies if you prefer, although some parts of the website may not function as intended.

We may also use third-party analytics services, such as Google Analytics, to collect anonymised website usage information.

6. Disclosure of Personal Information

We may share Personal Information with trusted third-party providers where reasonably necessary for operating our business and services, including:

• website hosting providers;
• booking or scheduling platforms;
• IT and technical support providers;
• email communication platforms; and
• professional advisers such as legal advisers.

We may also disclose information where required or authorised by law.

We do not sell or rent Personal Information to third parties.

7. Overseas Disclosure

Some third-party providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure that appropriate privacy protections are in place.

8. Data Security

We take reasonable steps to protect Personal Information from misuse, loss, unauthorised access, interference, modification, or disclosure.

While we aim to use secure systems and practices, no method of electronic transmission or storage can be guaranteed completely secure.

9. Access and Correction

You may request access to the Personal Information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date.

Requests can be made using the contact details below. We may need to verify your identity before providing access to Personal Information.

10. Marketing Communications

If you choose to subscribe to updates or communications from us, we may occasionally send newsletters, announcements, or other relevant information.

You may opt out of these communications at any time by contacting us directly.

11. Third-Party Websites

This website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or policies of external websites and encourage you to review their privacy policies separately.

12. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes outlined in this Privacy Policy or as required by law and professional obligations.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations.

Any updated version will be published on this website with a revised effective date.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your Personal Information, please contact:

Marilyn Cugnetto PhD
cugnettopsychology@gmail.com